Privacy Policy

1. Introduction

This policy describes how we, James Robertshaw as a data controller, process and use the personal data we collect from employees, suppliers, customers and those who have expressed an interest in James Robertshaw.

You can contact us:

We are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or what you provide to us, will be processed by us.

2. Collecting personal information

2.1 What data are held?

The only personal data we hold in our records are that which have been provided to us by employees, suppliers, customers and other parties with which we have a legitimate business interest. This may include one or more of the following:

When you interact with our web site, we may collect and process the following data about you:

2.2 How are the data used?

Data are used for the following purposes only:

We may use your personal information to:

We share our data with our marketing agency Relative Marketing and Creative to complete the marketing work, but we never sell your personal data to any third party organisations.

Data may be shared with specified company management team members on a need-to-know basis and where necessary for carrying out company activities. Usually this will be isolated information for a specific purpose, e.g. annual salary details for pay reviews.

2.3 How does the company protect data?

Name and email address details are held in password-protected data files, such as Blindata.

Data relating to employment are held in folders in a locked filing cabinet in the Managing Director’s office. The file is only accessible to the Managing Director and the company’s HR Advisor, Sue Costa.

Protection of data is specified in detail in the company Data Protection Procedure.

3. Cookies

3.1 Our cookies

We use both session and persistent cookies on our website.

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information with our internal team. This is statistical data about our users’ browsing actions and patterns, and we use this to see how successful our marketing work has been and to analyse where our website traffic is coming from.

3.2 Functional and first party cookies

These cookies are the tracking codes from other 3rd party websites that are used within our website; Facebook, SharpSpring (marketing automation) and MailChimp. We use these tracking codes for internal purposes only. The only time we would share this information with another company would be work we cannot complete within the business.

3.3 Analytics cookies

We use Google Analytics to analyse the use of our website.

The analytics cookies used by our website have the following names: [_ga, _gat, __utma, __utmt, __utmb, __utmc, __utmz and __utmv].

The information generated relating to our website is used to create reports about the use of our website.

Our analytics service provider’s privacy policy is available at:

3.4 Blocking cookies

Most browsers allow you to refuse or to accept cookies; for example:

Blocking all cookies will have a negative impact upon the usability of many websites.

3.5 Deleting cookies

You can delete cookies already stored on your computer; for example:

Deleting cookies will have a negative impact on the usability of many websites.

4. Your Rights

If you no longer wish to receive occasional emails from us at any time in the future, then please send us an email with the word ‘Unsubscribe’ in the subject line. We will delete your name and email address from our mailing list within seven days.

If for any reason your employment with the company ceases, we will delete from our records your personal details after a specified period, as required by relevant company employment policies and tax regimes.

You have the right to ask us for a copy of your personal data that we hold and to ask us to correct or delete it.

These rights may be limited, for example if you ask us to delete information that we are required by law to keep or have compelling legitimate interests in keeping.

4.1 Consent to receive communications

When entering into a relationship with our company, we will give you an opportunity to grant consent to our use of your personal information for marketing purposes. You may opt-out of your use of personal information for marketing, or opt-in, at any time by telephone, email or the unsubscribe link at the bottom of all our email newsletters.