Knowledge is power

For over 150 years, James Robertshaw have been manufacturing and installing solutions at the forefront of shading technology. From our first patents of spring-loaded roller blinds to our market-leading horizontal motion Eliminate® Skylight products, our vision has always been firmly fixed on the future. Now, we’ve built a space to share that vision with our customers and partners.

The Customer Centre is built on our commitment to training and education. We believe that sharing our knowledge and expertise with trade partners is the best way to maximise the business potential of new blind, awning and shading solutions. In short, the better our customers understand our products, the more they can sell those benefits to the end user. It’s a winning strategy for everyone.

A global partnership

Working in close partnership with our friends at shading powerhouse Palmiye of Turkey and the world-renowned Bang & Olufsen of Sweden, we have created a space where design and function meet.

From awnings and black-out blinds to retractable roof systems and integrated audio solutions, our Customer Centre demonstrates how our living environments can be transformed by combining technologies. For work, at play or in our homes, these innovative products are providing a new era of control and adaptability.

An open door

Throughout the year we will be offering discovery days, technical training programs, and product masterclasses. These will provide fantastic opportunities to find out more about our products, how we make them, and who we are as a company. And also a chance for you to sample our famous hospitality!

To discover how we can help you maximise the opportunities of these amazing products and solutions, contact us and let us know when you’d like to come and who you want to bring. Our door is always open.

Organise your visit

Please contact a member of the James Robertshaw team to organise your visit to our customer centre at

James Robertshaw
James Robertshaw
James Robertshaw
James Robertshaw

“The W-Series has definitely exceeded our expectations. It’s everything you’d want from a conservatory and living extension, but on sunny days it’s like having an al fresco dining room! It’s been a real wow factor for all our friends and visitors.”

, The W-Series at home

Throughout the design and installation process, James Robertshaw and their partners have been fantastic to work with. We get lots of comments from visitors about how good the blinds look and when they’re rolled away they are so discreet you wouldn’t even know they are there. Which is great for match days!

Steve Newton, Tours and Operations Manager, LFC, Liverpool Football Club Anfield Tour

The W-Series: Ricci Parasol is an amazing system, for an amazing project. The unique benefit of this system is the ability to negate planning control.

Alan Richie, Managing Director, CER Retractable Roofs, MODO Liverpool

“The P-Series umbrellas have been amazing for us. We’ve increased turnover 300% since they were installed!”

Colin Monk, Owner, High Spirits Leisure Group, Arts Bar & Grill, Bowness-on-Windermere

“James Robertshaw consulted and advised a totally bespoke solution for our light issues. Before appointing JR, we consulted several companies that told us that what we wanted was not possible. JR proved their competition wrong and have been outstanding, professional and completed under budget.” Keeley Jones, Marine Hall

Keeley Jones, Marine Hall, Marine Hall, Fleetwood

Bierkeller Entertainment Complex, Birmingham

James Robertshaw
James Robertshaw
James Robertshaw
James Robertshaw